PeopleSupport solutions: high performance outsourcing for the global enterprise
PeopleSupport's customized solutions take global Business Process Outsourcing (BPO) to a new level by providing high performance outsourcing for the global enterprise. Our global delivery model provides a balanced approach that delivers improved performance and cost savings. We support our customers with high quality, secure, cost effective BPO services and technologies that are quick to implement and easy to scale.
PeopleSupport specializes in providing high performance customer management, transcription and captioning, accounts receivable management and additional BPO services from centers in the Philippines, Costa Rica and United States. Services are provided in English and Spanish.
Customer Management Services
Peoplesupport offers a wide range of customer management solutions to our clients and their customers. Through our consulting services group we collaborate with each client on an ongoing basis and coordinate our internal resources to design, deploy and maintain efficient, integrated solutions between our technology infrastructure and our clients' systems. We address our clients' service strategies, anticipated volume and service levels, reporting and analytical requirements, networking and security, back-end system integration, and training and staffing needs.PeopleSupport offers a wide range of customer management solutions to our clients and their customers. Our services are ideal for companies seeking to enhance customer satisfaction and loyalty and reduce costs. We combine our industry expertise and advanced technology to provide a range of integrated and seamless customer management services in English and Spanish. PeopleSupport provides specific industry oriented customer management services for the travel and hospitality, technology, telecommunications, financial services, consumer products, retail and additional industries.
PeopleSupport agents, known as eReps, are trained to up-sell and cross-sell on behalf of our clients. Our goal is to turn your cost center into a profit center. As us about our proven results.
Through our consulting services group we collaborate with each client on an on-going basis and coordinate our internal resources to design, deploy and maintain efficient, integrated solutions between our technology infrastructure and our clients' systems. We address our clients' service strategies, anticipated volume and service levels, reporting and analytical requirements, networking and security, back-end system integration, and training and staffing needs. Contact us.
"PeopleSupport understands customer care. They treat my customers like they're their customers; they help me manage my business like it's their business."
Vice President Agency Operations, Travel Client.
Transcription and Captioning
PeopleSupport Transcription and Captioning (T&C) provides high quality transcription and captioning services. We provide fast-turnaround transcription, realtime and offline captioning, timecoding, timestamping, textcasting,indexing, translation and realtime internet captioning services at affordable rates. Our transcriptionists can quickly and accurately prepare scripts from audiotape, videotape or printed material. As one of the largest captioining firms, you can rely on us for entertainment and education programs. PeopleSupport Transcription and Captioning also services the insurance, law enforcement, legal, medical and other industries. Contact us .
Accounts Receivables Management
PeopleSupport Accounts Receivable Management (ARM) provides the right balance between higher netback and positive customer experience collection services. We utilize college-educated and talented professionals to collect overdue receivables on consumer debt. Our ARM professionals are trained in collecting consumer receivables for clients in a variety of industries, including financial services, telecommunications and utilities.